From Harford County government:
(Bel Air, MD) – – Harford County Executive David R. Craig, accompanied by dispatchers from the Harford County Emergency Operations Center (EOC) received the tri-accreditation award from the National Academy of Emergency Dispatch (NAED) during a brief ceremony on Thursday, December 10, 2009 at the EOC in Hickory. The award was presented by President Scott Freitag from NAED, who also serves as the director of the Salt Lake City, Utah emergency dispatch center.
The Harford County Division of Emergency Operations is only the second emergency dispatch center in the world, and first in the United States to receive a tri- accreditation award.
On hand for the award presentation were the Director of the Maryland Emergency Management Agency, Richard Muth, emergency management personnel from Cecil and Frederick Counties, Sheriff L. Jesse Bane, Councilman Joe Woods and Councilman Jim McMahan, the chairman of the Maryland 911 System Board, and other local law enforcement officials.
“This is a proud day for Harford County, especially the men and women who work around the clock, 365 days a year, to ensure when someone calls our 911 center, their call is handled in a prompt, professional manner,” County Executive Craig stated.” “I congratulate Ernie Crist and the dedicated professionals that worked so hard to attain this prestigious award for the Harford County Division of Emergency Operations,” added Craig.
The Harford County EOC received the tri-accreditation award as an Accredited Center of Excellence (ACE) for its use of fire, police and medical protocols. The Harford County Division of Emergency Operations is responsible for the dispatch of all police, fire and EMS related calls for Harford County and serves a population of nearly 245,000 covering more than 450 square miles.