From the Harford County Department of Emergency Services:
(April 21, 2014) – – The Harford County Department of Emergency Services (DES) has been awarded re-accreditation as an Emergency Medical Dispatch Center of Excellence. Harford County is the 120th center in the world to receive the highest distinction for comprehensive implementation and compliance with the Medical Priority Dispatch System. The award is presented by the International Academies of Emergency Dispatch.
The Medical Priority Dispatch System (MPDS) is the world’s most widely used 911-type pre-arrival instruction and dispatch life-support protocol system. The MPDS, with scripted telephone instructions for CPR, airway obstruction relief, hemorrhage control and childbirth assistance has been credited with helping to save thousands of lives. In addition to requiring proper system oversight, medical control and quality improvement programs, re-accreditation demands careful MPDS compliance and certification for all emergency call-taker and medical dispatchers.
Earning the re-accreditation award is voluntary and involves completing a detailed self-study and analysis. The accomplishment demonstrates that the Harford County Department of Emergency Services is compliant with all international practice standards for Emergency Medical Dispatch.
In a letter of support of the re-accreditation for the Harford County Department of Emergency Services, Tina Young, a member of the IAED Board of Accreditation stated, “I must say the center is definitely an example for others to follow. Their dedication to providing exceptional Emergency Medical Dispatch to the citizens is clearly demonstrated in their call taking process. They are also committed to continuing education and training”.
Receiving re-accreditation as an Emergency Medical Dispatch Center of Excellence helps the Harford County Department of Emergency Services to maintain its Tri-Accreditation as an Emergency Medical, Fire and Police Dispatch Center of Excellence. The Harford County Department of Emergency Services received its first Tri-Accreditation as a Dispatch Center of Excellence in 2009.
Commenting on the re-accreditation award, Director Russell J. Strickland said, “We are delighted to receive this outstanding recognition from the International Academies of Emergency Dispatch. This award speaks to the level of professionalism, dedication and outstanding service provided by the Telecommunicators of our 9 1 1 Center and the training they receive.”
The Harford County Department of Emergency Services, 9 1 1 Center is responsible for the emergency medical dispatch of police, fire and EMS related calls for Harford County, and serves a population of more than 250,000 covering more than 450 square miles.