From Harford County government:
Two Department of Emergency Services Telecommunicators from the 9 1 1 Center were recently recognized for outstanding service by the Mid-Eastern Chapter of the Association of Public Safety Telecommunications Officials (APCO). The 9 1 1 Dispatchers were among more than 120 professional telecommunicators from Maryland, Delaware and the District of Columbia who received awards at the annual awards program in Chester, Maryland.
Stacy Williams and Allison Blevins, both Public Safety Dispatchers III were nominated by Laura Potts and Tim Coale respectively, for “Telecommunicator of the Year”, and received “Honorable Mention” for their distinguished service. The “Telecommunicator of the Year” was awarded to Aiman Salih, Emergency Dispatcher Aide and Omayra Mendoza, Senior Emergency Dispatcher Aide with Prince George’s County Public Safety Communications.
Ross Coates, Manager of the 911 Center in Harford County stated “Superior service is something our Telecommunicators strive to provide every day. This year’s nominees are role models within our profession and work tirelessly to achieve that goal.”
In his nomination of Allison Blevins, Public Safety Shift Manager Coale stated, “Allison has taken on the added responsibilities as the acting supervisor for her work team. Additionally Allison has done more than almost everyone to improve the image of the profession. She recently became a contributing writer to a fire fighter blog, www.firefighteretoolbox.com.”
In her nomination of Stacy Williams, Ms. Potts stated, “Stacy routinely goes above and beyond to help citizens and tries to assist in any manner. Stacy has a calming voice and reassuring method to keep callers answering the protocol questions set forth by the department. During “hot” calls, Stacy always sounds reassuring to officers which in turn helps keep them calm knowing she is there for them.”
Commenting on their nomination and recognition of Dispatchers Williams and Blevins, Russell J. Strickland, Director of the Department of Emergency Services said, “We are proud of the recognition bestowed upon two of our dedicated telecommunicator professionals. Stacy and Allison selflessly perform their jobs without fanfare each day and provide exemplary service to the people of Harford County we serve”.
The Association of Public Safety Communications Officials International is the world’s oldest and largest organization of public safety communications professionals and supports the largest U. S. membership base of any public safety association. APCO serves the needs of public safety communications practitioners worldwide by providing expertise, professional development, technical assistance advocacy and outreach.
The Mid-Eastern APCO, formerly the Maryland and District of Columbia Chapter, was chartered in 1947. The Mid-Eastern APCO was established in November 1969.
The Mid-Eastern APCO Telecommunicator Awards and Conference program was sponsored by Motorola Solutions, Harris Corporation, Telecommunications Systems, LB Kimball and Rockwell Collins – ARINC.